Your chase sapphire preferred account must be open and not in default to maintain subscription benefits.
Chase sapphire preferred charge dispute.
Complete this form and any extra pages 2.
You can send in your dispute to the following address.
Accounts subject to credit approval.
Box 659809 internal mail tx3 7849 san antonio tx 78265 9109.
Chase will investigate the charge and contact the merchant.
Sapphire preferred is broadening your world of benefits.
You may be asked to provide details that you gathered during steps 1 and 2 above.
Contact a chase customer service representative by calling 1 800 432 3117 in the u s.
Online by mail fax or even over the phone.
We ll investigate on your behalf.
You can dispute a chase charge in a few ways.
You can only access the benefits available with your current credit card.
Dispute transaction form instructions 1.
Changing or canceling trips booked with your chase credit or debit card.
A chase representative may get in touch with you if they need more information.
Grocery stores and dining at restaurants including takeout and eligible delivery services home improvement stores such as home depot and lowe s and select.
How to dispute a chase credit card charge.
I made a dispute with chase about an online service.
Or 1 302 594 8200 outside the u s.
If the error hasn t been resolved sign into your chase account find the transaction choose the arrow and follow the instructions to start a dispute.
Took about 3 weeks and they sent me some paperwork but it was fairly painless they were polite and helpful and i won the chargeback for 120.
You can dispute the charge and get your money back.
Disputing a charge with the credit card issuer when the airline refused to refund ethan steinberg.
Sapphire preferred credit cards are issued by jpmorgan chase bank n a.
Chase credit card customer service is available by phone secure email or at a branch.
Mail to reach us.
Chase handles most of its disputes within 30 to 60 days.
This was on my old freedom card but i imagine the same applies for sapphire since disputes are outside of sapphire cs and are part of a general cardmember services dispute department.
O it may take 5 to 7 business days for u s.
If you used your chase credit or debit card to book travel directly with an airline hotel or other travel provider the quickest way to find out if you can change your travel plans without a penalty is to check the provider s website.
To file a dispute online simply log in to your account and follow the steps below.
Check out this how to videothat ll walk you through the steps.
